As you grow and operate your medical practice, your patient retention rate should be one of the top metrics you watch. If that number isn’t as high as you wish it were, the problem may be that your staff isn’t properly trained in or may need a refresher on how to keep patients coming back. […]
If there is one lesson in modern marketing that we are consistently teaching to clients who come our way, it is that search engine optimization or SEO is a constantly changing field. Google and other search engines are always updating their algorithms to direct users toward more genuinely relevant and valuable content and to filter […]
Every healthcare practice wants their patients to be thrilled with the treatment they receive, but patient relationship management takes time, work, and planning. It requires continuous upkeep to make sure your entire team is upholding the standards that will put smiles on patients’ faces. When our healthcare marketing team communicates with clients about the importance […]
There are so many jobs and positions that don’t get the recognition they deserve. In a medical office, one of those positions is the reception staff. These employees are the face of your practice, and whether a person calls on the phone or walks into the office, your reception staff is responsible for the first […]