How to Respond to Negative Online Business Reviews

March 29 2012

How to Respond to Negative Reviews Online

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It’s every business owner’s worst nightmare—the negative online review. Impossible to control, people feel like they can say whatever they want behind the anonymity of the internet. Sites like Google, Yelp, and Kudzu allow consumers to rate and review everything from restaurants to plastic surgeons so other patrons can know what to expect. While these […]